Pool Heat Pump Troubleshooting 

NO POWER
 

Ensure the set temperature is higher than the current water temperature. (see owners manuals for more details)

 Check breaker or disconnect out by the heat pump to make sure it is in the "ON" position.
Check to make sure the breaker in main panel that feeds power to the disconnect or sub panel out by the pool equipment is in the "ON" position.

Running Not Heating 

Unit is running but it is not heating enough -
How many hours per day is the unit operating? Remember that the heat pump only operates while the pool pump is running. In cooler outdoor temperatures set the time clock to permit 12-24 hour per day operation. After the desired temperature is reached, return the unit to normal operation of 10-12 hours per day to maintain your temperature.

NO FLOW

Check that there is water flow to the unit. Most units will have a light indicator with "flow" or "flow error" or the display panel will read "flow".
  If the heater reads "flow" check the following:

• Check the pool pump is running.

• Check that the pool pump filter is clean.

• Check the valves to the heat pump are open.

• Check that bypass valves (if fitted) are correctly set.